Referrals are a great way to reduce your sales expenses and build a whole network of clients that trust your business. This will cut down on your cold calling and you can focus on the sale at hand. Remember referrals will improve your level of satisfied customers and generate more referrals. The cycle is continuous and productive and will increase your revenue.
Below are 3 ways to increase your referrals with National Agents Alliance by your side the whole way providing the proper resources to help you get the job done and most of all taking care of your clients.
- Identifying and Setting a Target: Make sure you’re setting a realistic target you can hit every week. Example, 5% increase in referrals over the next week. Too many people will set goals that are unrealistic and nearly impossible to hit which will then cause frustration and lead to discouragement.
- The Right Timing: Conventional sales wisdom claims the best time to ask for the referral is immediately after the close of the sale. That is way too aggressive and could actually end up having a reverse affect. Give your clients time to experience your service and products National Agents Alliance has to offer before asking for a referral. Ask for the referral at close of the sale only if your client is already extremely satisfied with your personality and business.
- The Referral Type: Not all customers are the referral type of candidates. Make sure you identify the proper clients when planning your referral hunt. Find the clients that are happy with your business and ask them for referrals. Make sure their network is the type of client you want. Give your clients the extra customer service, follow-up and attention all the time. This will only help your case when asking for referrals because the client will know you take the extra mile when serving them. Let your customer know what kind of referrals you are looking for so the client has a clear picture of what you’re looking for in a referral so they will be quality candidates.
If you need help don’t hesitate to use the endless training material National Agents Alliance provides, found on NAAtv, NAA Support, KIT Marketing and many other resources. You’re not the only one who has experienced issues and who better to ask then your upline. Finding ways to progress not regress is important to continuing to succeed with NAA.