How to Polish that Diamond in the Rough

The key to any great business is to have the right people behind it—driven, ambitious and enthusiastic people, who love what they do.  But, finding these types of people isn’t as easy as you would’ve hoped for; it’s almost a needle in a haystack scenario.

A Diamond in the RoughWhile you won’t always find a gem in the stack of applications, there may be a diamond in the rough. With a little polishing and some extra attention that person can become the leader you were seeking.

At National Agents Alliance (NAA) we offer a wide array of training programs and educational forums for our insurance agents to ensure that they too can be polished into that shining star.

NAA offers two training programs called NAA University and President’s Club, along with other educational opportunities like weekly conference calls and webinars; rotation meetings and conventions.

It’s also up to our agency managers and up lines to make sure their agents are getting the right training. Beyond what we have to offer at National Agents Alliance, we advise our teams and their agents to do the following:

  • Read:  Andy Albright provides a list of books in which we advise our agents to read, including Albright’s 8 Steps to Success and Millionaire Maker Manual.
  • Mentor: Agency managers and growing up lines should be constantly mentoring and working with their agents to ensure that they too become successful.
  • Listen:  As Andy Albright said in 8 Steps to Success, “Successful individuals are active listeners.” When you listen you open yourself up to a whole wealth of new knowledge. Learning from others is key to helping ourselves grow and avoid pitfalls that others have endured.
  • Let people go: No sense beating a dead horse. If you have an agent that feels that this is not his gig, then let them go—not every candidate has what it takes to become a leader. Concentrate your time on the agents that want to grow.

As Andy Albright said, “Learning something new should be a daily part of your life.”


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